Barbra Kingsley, Ph.D., President of Kingsley-Kleimann Group, has 25 years of experience managing high-impact communication projects to create clear, usable information.
She is an information design and plain language expert with a deep understanding of how individuals, particularly vulnerable populations, use print and online information.
She has led projects for multiple high-profile clients to develop information that people of all demographics can understand including the Loan Estimate and Closing Disclosure for the Consumer Financial Protection Bureau, the SNAP notices and forms for the Department of Agriculture, and the HIPAA Notice of Privacy Practices for the Department of Health and Human Services. Each of these projects have produced forms and notices that are – and will be – used daily by millions of consumers and industry partners. She also works nationally and internationally to promote the use of plain language.
Nationally, as Chair of the Center for Plain Language, she oversees both the Annual Federal Report Card, which rates U.S. federal agency compliance with the Plain Writing Act of 2010, and the Annual ClearMark Awards, which celebrates the best in U.S. plain language. Internationally, she is a Board Member of the International Plain Language Federation which is working towards creating ISO plain language standards.